Services
IT Services For Your Business
Let the professionals at Monarch tackle your IT Projects from start to finish with the comprehensive elements of design, acquisition, configuration, installation, and project documentation.
Tier 1 Service Level Agreement (SLA)
- The Vitals of Technology Management
- Network Administration
- Reactive Support Services
- Periodic Onsite Visits
- Antivirus
Tier 2 Service Level Agreement (SLA)
- Disaster Recovery (DR) Verification
- Onsite Help Desk Services as needed
- Catalogue/Storage of Software Keys & Installation Files
- Virtual Chief Information Officer
- Spam Management
Image Based Backup
Do you have the ultimate recovery plan in place? Utilizing image-based backup, Monarch can fully restore the operating system, software, and data of protected machines to new “bare metal” machines, a VM Ware environment, and/or Hyper-V.
Local Virtualization
In the event that a protected machine fails, Monarch can virtualize the affected device on the local continuity equipment.
Offsite Virtualization
Should a disaster damage or destroy your local equipment, our team can virtualize your protected computers in the cloud to keep your business running smoothly.
File Restore
All is not lost! Monarch can recover the files you accidentally lose or delete from protected machines by restoring those files from the local continuity device when available or the cloud when necessary.
Disaster Recovery/Business Continuity
Minimize downtime with local and offsite virtualization and recovery.
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Flexible IT Services
Choose the services that meet your company’s individual needs.
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Hosted-Cloud and Hyper-Converge Solutions
Partnering with some of the most trusted names in the industry, Monarch can supply your business with server configurations that suit your exact needs, whether that is local, in the cloud or a combination of both.
Security & Compliance
Monarch ensures your systems are protected and stay current with your industry’s compliance requirements.
Server Administration
If your IT need is only for server management, let the expert Monarch Server Admins handle that process.
Network Administration
Sometimes it just makes more sense to let Monarch tackle even the most minor IT tasks such as managing switches, WiFi, DHCP, and DNS.
Recovery and Continuity
Monarch believes that backup and business continuity is paramount and can outfit your business with a continuity solution even without a Service Level Agreement (SLA).
Onsite/Offsite Data Storage Solutions
Monarch offers data storage solutions ranging from the supermassive to the minuscule. Whatever your storage size requirements are, Monarch has a solution for you. If you like brand names, choose from HP StoreServ, Pure, Dell EMC PowerVault, and NetApp.
Augmented IT Department Support
Monarch complements existing IT Departments of all sizes providing a range of services to ensure Total Team Success.
Disaster recovery / Business Continuity
Minimize downtime with local and offsite virtualization and recovery.
Complete Data and Hardware Migration
Make it easier to swap out machines utilizing our hardware and software migration techniques.
Hardware and Software Solutions / Implementation
Our experts can provide you with proper solutions to all of your hardware and software requirements.
Exchange / SQL Server Management
Monarch’s server admins take the stress out of managing both MS Exchange and SQL.
Server Management
Your routine OS and security updates, as well as performance optimization, are handled weekly by Monarch admins.
Office 365 and Skype for Business Systems
Monarch takes the confusion out of setting up and utilizing Office 365 and Skype capabilities.
Data Center Design and Rollout
Monarch can literally take your project from the ground up designing and constructing a Data Center to suit your needs.
Complete Turnkey IT Solutions
Solutions include but are not limited to infrastructure cabling, network devices (switches/firewall) and end-user (computer), WIFI and VoIP phone systems.
Design-Build / Assist Capabilities
Our partnerships with Frischhertz and Unity Fiber allow Monarch to offer clients one stop for a complete construction project.
Project Installs
Let the professionals at Monarch manage your individual IT Projects from start to finish with the comprehensive elements of design, acquisition, configuration, installation, and project documentation.
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