IT Services For Your Business

Let the professionals at Monarch tackle your IT Projects from start to finish with the comprehensive elements of design, acquisition, configuration, installation, and project documentation.

24/7 Help Desk
Disaster Recovery / Business Continuity
Flexible IT Services
Project Installs

24/7 Help Desk

Personalized solutions on demand.

VIEW SERVICE LEVELS

Tier 1 Service Level Agreement (SLA)

  • The Vitals of Technology Management
  • Network Administration
  • Reactive Support Services
  • Periodic Onsite Visits
  • Antivirus

Tier 2 Service Level Agreement (SLA)

  • Disaster Recovery (DR) Verification
  • Onsite Help Desk Services as needed
  • Catalogue/Storage of Software Keys & Installation Files
  • Virtual Chief Information Officer
  • Spam Management

Image Based Backup

Do you have the ultimate recovery plan in place? Utilizing image-based backup, Monarch can fully restore the operating system, software, and data of protected machines to new “bare metal” machines, a VM Ware environment, and/or Hyper-V.

Local Virtualization

In the event that a protected machine fails, Monarch can virtualize the affected device on the local continuity equipment.

Offsite Virtualization

Should a disaster damage or destroy your local equipment, our team can virtualize your protected computers in the cloud to keep your business running smoothly.

File Restore

All is not lost! Monarch can recover the files you accidentally lose or delete from protected machines by restoring those files from the local continuity device when available or the cloud when necessary.

Disaster Recovery/Business Continuity

Minimize downtime with local and offsite virtualization and recovery.
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Flexible IT Services

Choose the services that meet your company’s individual needs.
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Hosted-Cloud and Hyper-Converge Solutions

Partnering with some of the most trusted names in the industry, Monarch can supply your business with server configurations that suit your exact needs, whether that is local, in the cloud or a combination of both.

Security & Compliance

Monarch ensures your systems are protected and stay current with your industry’s compliance requirements.

Server Administration

If your IT need is only for server management, let the expert Monarch Server Admins handle that process.

Network Administration

Sometimes it just makes more sense to let Monarch tackle even the most minor IT tasks such as managing switches, WiFi, DHCP, and DNS.

Recovery and Continuity

Monarch believes that backup and business continuity is paramount and can outfit your business with a continuity solution even without a Service Level Agreement (SLA).

Onsite/Offsite Data Storage Solutions

Monarch offers data storage solutions ranging from the supermassive to the minuscule. Whatever your storage size requirements are, Monarch has a solution for you. If you like brand names, choose from HP StoreServ, Pure, Dell EMC PowerVault, and NetApp.

Augmented IT Department Support

Monarch complements existing IT Departments of all sizes providing a range of services to ensure Total Team Success.

Disaster recovery / Business Continuity

Minimize downtime with local and offsite virtualization and recovery.

Complete Data and Hardware Migration

Make it easier to swap out machines utilizing our hardware and software migration techniques.

Hardware and Software Solutions / Implementation

Our experts can provide you with proper solutions to all of your hardware and software requirements.

Exchange / SQL Server Management

Monarch’s server admins take the stress out of managing both MS Exchange and SQL.

Server Management

Your routine OS and security updates, as well as performance optimization, are handled weekly by Monarch admins.

Office 365 and Skype for Business Systems

Monarch takes the confusion out of setting up and utilizing Office 365 and Skype capabilities.

Data Center Design and Rollout

Monarch can literally take your project from the ground up designing and constructing a Data Center to suit your needs.

Complete Turnkey IT Solutions

Solutions include but are not limited to infrastructure cabling, network devices (switches/firewall) and end-user (computer), WIFI and VoIP phone systems.

Design-Build / Assist Capabilities

Our partnerships with Frischhertz and Unity Fiber allow Monarch to offer clients one stop for a complete construction project.

Project Installs

Let the professionals at Monarch manage your individual IT Projects from start to finish with the comprehensive elements of design, acquisition, configuration, installation, and project documentation.
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